How to Order
- How To Order Online
- Phone Orders
- Shipping Rates
- When To Expect Your Order
- Return Policy
- Sales Tax
- Pricing/Availability
- Disclaimer
- Notice Specific to Documents Available to this Web Site
- Modification to Service / Content
- Limitation of Liability
- Responsibility
- Reward Points
How To Order Online
Ordering online at www.GolfBallsDirect.com is secure and easy. Online orders are processed with a secure server. All information is protected against unauthorized access and encrypted before being sent to us.
Once you have identified what you would like to purchase, enter the desired quantity and click on "Add to Cart." You have the ability to add or remove items from your shopping cart on this screen. When you have finished shopping, double check your order and proceed to "Secure Checkout" and complete the online order form.
Upon completion of your order, an automatic order confirmation will be sent to the email address provided on the order form. Most orders are shipped within one business day. If an item is out of stock, we will inform you.
PLEASE NOTE: Charges to your credit card will appear on your credit card statement under the name GolfBallsDirect.
Phone Orders
Phone orders may be placed Monday through Friday between the hours of 8:00 a.m. and 4:00 pm. Eastern Standard Time by calling us at 772-419-0991 ext.27. We accept Visa/MasterCard, American Express and Discover. In order to serve you better, please have our Product ID number for the merchandise you would like to order. To protect you from possible credit card fraud, please have your credit card accessible. All orders must include cardholder's name as it appears on the card, the credit card billing address, expiration date.
Shipping Rates
Please note the shipping rates are for orders shipping within the United States only. To find out shipping rates in advance of placing an order, simply add the desired item to your shopping cart and proceed to Secure Checkout. The various shipping methods and rates can be found at the bottom of the page in the drop down menu. We ship all orders via Federal Express Ground unless expedited service is selected at the time of order placement.
When To Expect Your Order
Most orders are processed within one business day (Monday - Friday). We are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
Ground Standard Delivery: 1 to 5 Business Days
2 Day/3Day: 2 day or 3 day 2 to 3 Business Days - This is not a Guaranteed Service
Air Next Day: Next Business Day - Guaranteed Service
Canadian and International Orders
For Canadian or International orders, please contact us for a shipping quote by email.
Return Policy
We offer a "return for exchange" due to the following reasons:
a) Product Defects
b) Our Delivery Mistake
Shipping and Handling charges are not refundable.
You MUST inform us within 3 business days after you have received the package (receive date is based on our carrier's tracking system) if the return is due to the above (a) and (b) reasons.
Sales Tax
Sales tax of 6% is collected for orders shipping to Florida. Sales tax of 5.6% is collected for orders shipping to Wisconsin.
Pricing and Availability
Merchandise prices and specifications are subject to change without notice. If an ordered item is not available at the posted price, you will be notified before shipment.
We carry a very extensive inventory. However, due to the unpredictability of customer orders and factory restraints, we cannot guarantee availability of all items all the time. If an ordered item is unavailable to be shipped within the time specified, you will be notified via email as soon as possible.
Disclaimer
GolfBallsDirect.com makes no representation or warranties of any kind, expressed or implied, as to the operation of the web site, the information, content, materials, or products, included on this web site. Recycled golf balls do not fall under the manufacturer’s original warranty.
To the full extent permissible by applicable law, GolfBallsDirect.com disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. GolfBallsDirect.com will not be liable for any damages of any kind arising from the use of this web site, including but not limited to direct, indirect, incidental punitive and consequential damages.
Notice Specific to Documents Available to this Web Site
Elements of www.GolfBallsDirect.com are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic or image may be copied or retransmitted unless expressly permitted by us.
Changes are periodically added to the information on this site and its related companies may make improvements and/or changes in the product(s) service(s) and event(s) described herein at any time.
In no event shall we and/or our subsidiary company or outlet be liable or responsible for any incidental, special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract or negligence, arising out of or in connection with the use or performance of information available from www.GolfBallsDirect.com products.
Modification to Service / Content
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service / Content (or any part thereof) with or without notice. You agree that GolfBallsDirect.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service / Content.
Affiliate(s )
Limitation of Liability
We reserve the ultimate right of amending the terms and conditions and other rules relevant to the sales of merchandise from time to time without any prior notice. We may also correct any error or omission in any portion of the website, or impose limits on certain features and services, or restrict your access to parts or all of the website without notice or liability. Under no circumstances, including, but not limited to, negligence, shall GolfBallsDirect.com be liable for any special or consequential damages, losses that result from any authorized courier.
Responsibility
While GolfBallsDriect.com takes reasonable care to ensure that this website is kept up to date, we make no warranty or representation that such material is accurate or reliable, or that this website will always be available, or that any problems will be corrected.
If you have any questions, please contact: GolfBallsDirect@nitrogolfcorp.com.
Reward Points
Open up your free Account and earn Reward Points with every purchase.
- Earn one point for every dollar you spend on merchandise (excludes shipping, sales tax, points redeemed and gift certificates redeemed)
- Earn double points on orders totaling $200.00 or more
- Each point is worth $0.05 off any future purchase
- Login to your account to view the points you have earned
- Easily redeem points in any quantity during the online check out process
- Points can not be used to pay sales tax or shipping charges
- Points do not expire