Golf Balls Direct Questions and Answers

Ordering online at www.GolfBallsDirect.com is secure and easy. Online orders are processed with a secure server. All information is protected against unauthorized access and encrypted before being sent to us.

Once you have identified what you would like to purchase whether it be used golf balls or golf clubs , enter the desired quantity and click on "Add to Cart." You have the ability to add or remove items from your shopping cart on this screen. When you have finished shopping, double check your order and proceed to "Secure Checkout" and complete the online order form.

Upon completion of your order, an automatic order confirmation will be sent to the email address provided on the order form. Most orders are shipped within one business day. If an item is out of stock, we will inform you.

Enjoy the drive down the golfing fairway with your newly purchased recycled golf balls and other golfing accessories .

PLEASE NOTE: Charges to your credit card will appear on your credit card statement under the name GolfBallsDirect.

We offer a "return for exchange" due to the following reasons:

1. Product Defects
2. Our Delivery Mistake

Shipping and Handling charges are not refundable.

You MUST inform us within 3 business days after you have received the package (receive date is based on our carrier's tracking system) if the return is due to the reasons stated above.

As a Golf Balls Direct Club Member, you will receive regular notifications of our hot deals on new inventory and special pricing on golf equipment! Your account information will be saved on our secure site to provide you with a streamlined checkout. You will also be able to view and track previous orders to quickly reorder your favorite golf balls and track your recently shipped items.

Open up your free Account and earn Reward Points with every purchase.

• Earn one point for every dollar you spend on golfing merchandise (excludes shipping, sales tax, points redeemed and gift certificates redeemed)
• Earn double points on orders totaling $200.00 or more
• Each point is worth $0.05 off any future purchase
• Login to your account to view the points you have earned
• Easily redeem points in any quantity during the online check out process
• Points can not be used to pay sales tax or shipping charges
• Points do not expire

Sign up today to enjoy the savings!

All of our recycled golf balls or used golf balls are inspected and are sorted by 3 easy-to-remember categories. Each recycled product we sell will list the grade so you know exactly what to expect!

Tournament Grade

• Balls are in excellent/mint condition
• Shading is excellent
• No scuffs or path marks
• Will include team or corporate logos and/or player pen markings

Player's Grade

• Balls are in good condition 
• Some balls may have a tiny abrasion or small discoloration that will not affect play 
• Will include team or corporate logos and/or larger player pen markings
• May include imprints of 'X-Outs' or 'Practice' on the balls

Practice Grade

• Balls primarily for practice
• No representation is made for coloration, scuffs or tint
• Will include team or corporate logos and/or player pen markings

Most golfing orders are processed within one business day (Monday - Friday). We are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

Ground Standard Delivery: 1 to 5 Business Days
Canadian and International Orders:
For Canadian or International orders, please contact us for a shipping quote by email.

Custom Logo Golf Balls usually ship within 17-21 days from placing your order.